We want you to shop with confidence. If you’re not satisfied with your purchase, we’re here to help.
Returns
You can request a return if:
- The item is damaged, defective, or incorrect
- The product is unused and in original packaging
- The request is made within 3–7 days of delivery
Non-Returnable Items
- Perishable goods
- Personal care items
- Underwear
- Digital products
- Final sale items
Exchanges
Eligible items can be exchanged for:
- Defective or damaged products
- Wrong items delivered
- Size or variation changes (where applicable)
Refunds
- Processed within 3–7 business days after inspection
- Issued to original payment method or as store credit
- Shipping fees may not be refundable
How to Request
- Go to My Orders
- Select item
- Click Request Return
- Follow instructions
Or contact us:
📧 support@rastech.org.ng
Rastech Shop Smart. Sell Faster.